3 January 2022
This new dedicated team will operate as Jet-Lube | OilSafe Solutions and provide personalized service and enhanced attention to SMB customers
SEATTLE – Month Day, 2021 – Xenon Arc, Inc. (“Xenon arc”) and Whitmore Manufacturing, LLC (“Whitmore”), a wholly owned subsidiary of CSW Industrials, Inc. (NASDAQ: CSWI), are excited to announce the formation of Jet-Lube | OilSafe Solutions, an inside sales and services team specifically dedicated to delivering a seamless customer experience to domestic, small and medium-sized business (SMB) customers.
With the understanding that these customers’ equipment must perform at optimal levels in highly demanding environments and extreme conditions, Jet-Lube | OilSafe Solutions will sell and service Whitmore’s reliability products through a dedicated team of account managers with in-depth market knowledge and a desire to address the unique needs of each customer.
“The formation of this new business team reinforces our commitment to customer experience optimization,” said Douglas Reid, VP – Marketing and Product Management at Whitmore. “Through Jet-Lube | OilSafe Solutions we are committed to delivering enhanced customer integration, improved customer service levels, and additional innovative offerings.”
Leveraging Xenon arc’s Xa-DIRECT business model, both companies foresee improvements in overall operational efficiencies, increased connections and reach, improved team bandwidth, and higher visibility into market demand, production planning, and stocking levels.
“We are thrilled to work with a mission-focused company like Whitmore,” notes Alyssa Cunnington, SVP – Exterprise Models at Xenon arc. “By combining Whitmore’s innovative products and systems with our expertise in customer insight, we anticipate increased sales growth from previously underserved accounts and markets.”
Whitmore and Xenon arc are confident that combining forces through the client success and inside sales organization at Jet-Lube| OilSafe Solutions will equip SMB customers with the technologies needed to accelerate business growth and successfully accomplish strategic goals.